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Container not available — stacked or on hold by the terminal

The trucker arrived with an appointment but the terminal could not deliver the box (yard hold). Two more days of demurrage.

What the agent does

  1. Find the trucker's trouble ticket or turn-away record and the terminal's yard-hold event
  2. Match them to the invoice days
  3. Cite the terminal's own event as the cause

What you get back

Dispute file with the turn-away evidence; days removed.

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