What the agent does
- Establish the handover date from dispatch records
- Attribute the days after handover to the trucker
- Draft the carrier dispute (if the contract allows) and the back-charge to the trucker
What you get back
Two documents: a carrier dispute where the contract permits, and a trucker back-charge with the EIR cited.
Boundaries
Whether the consignee can pass the charge to the trucker depends on the haulage contract; the agent reads it if uploaded and says if it is missing.